01 What we collect
We collect two broad categories of information:
- Data you provide — name, email, company, billing details, project briefs and anything else you submit when you create an account, purchase an agent, fill out a form or contact us.
- Data about how you use our site — device type, browser, IP address, pages visited, referring URL and approximate location. We use this to improve our products and protect against fraud.
- Project & deployment data — when we build or host an agent for you, we may process configuration, logs and sample data strictly to deliver and support the engagement.
02 How we use it
We use personal data to:
- Deliver, support and improve our AI agent services and products.
- Authenticate accounts, process purchases and prevent abuse.
- Bill, communicate and follow up with you about your projects and orders.
- Comply with legal and tax obligations.
03 Cookies
We use a small number of cookies to keep you signed in, remember preferences and measure how the site performs. You can disable non-essential cookies in your browser settings without losing core functionality.
04 Sharing
We never sell your data. We share it only with trusted processors that help us run the business — hosting, analytics, payments, email and LLM providers — and only as needed to deliver our services. We may disclose data when required by law.
05 Your rights
Depending on where you live, you may have the right to:
- Access, correct or delete your personal data.
- Object to or restrict processing.
- Receive your data in a portable format.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at privacy@wyckerwork.ai.
06 Security & retention
We use reasonable technical and organizational measures — encryption in transit, least-privilege access and regular reviews — to protect your data. We keep personal data only as long as needed to deliver our services or meet legal obligations. Sample data used during agent development is deleted on request once the engagement ends.
07 Changes to this policy
We may update this policy from time to time. Material changes will be flagged on this page, and the "last updated" date above will reflect the most recent version.
Reach out anytime at hello@wyckerwork.ai and we'll respond within one business day.